1. All Sales Are Final

The “In-Depth Life Blueprint” is a highly personalized, instantly generated digital product. Once a payment is successfully processed and the system initiates the generation of your report, the service is considered delivered. Therefore, all sales are final, and we do not offer refunds. We do not accept refund requests based on subjective preferences, buyer’s remorse, or unmet personal expectations regarding the report’s content.

2. Resolution for Technical Glitches (Re-delivery)

If you experience a severe technical issue (e.g., server downtime, system error) where your payment was processed but the report was not generated or displayed, your sole remedy is to contact our support team at support@easternchart.com within 7 days of purchase.

Upon verification of the system error, we will manually re-generate and re-deliver your report to your provided email address.

3. Exceptional Circumstances

Only in extreme cases where a technical failure is permanently unresolvable and we are completely unable to deliver your purchased digital product, will a refund be considered at our sole discretion.

1. 最终销售（不可退款声明）

“深度命运蓝图”属于高度个性化、即时生成的虚拟数字商品。一旦支付完成且系统开始生成您的报告，即视为服务已交付。因此，所有销售均为最终销售，一律不予退款。 我们不接受任何基于“个人主观喜好”、“冲动消费”或“不符合个人预期”的退款申请。

2. 技术故障的解决（优先补发机制）

若因严重的系统技术故障（如服务器异常、网络中断）导致您已付款但未成功获取或查看到报告，您的唯一补救措施是在付款后 7 天内通过 support@easternchart.com 联系我们的客服团队。

经核实确属系统故障后，我们将优先为您重新生成报告，并发送至您提供的电子邮箱中。

3. 极端例外情况

只有在系统彻底无法修复、且我们完全无法为您交付所购数字产品的极端情况下，我们才会酌情评估并处理退款事宜。